Vet Expo Talk with Ann Harris
Practical tools to support grieving clients, while also supporting the veterinary teams who care for them.
Join Ann Harris at The Vet Expo, ICC Sydney on Wednesday 9 September at 2pm for a practical session designed to help veterinary professionals support clients through one of the most emotional parts of pet ownership.
This talk is for vets, vet nurses, practice managers, reception teams, and animal care professionals who want simple, compassionate ways to support grieving pet owners, while also reducing pressure on the team during difficult client conversations.
See Ann at The Vet Expo
Why this talk matters
Veterinary teams often stand beside pet owners during some of the hardest moments of their lives.
A client may be facing euthanasia, processing the shock of a diagnosis, or trying to leave the clinic after saying goodbye to a beloved pet.
In those moments, the right words, the right support, and a simple after-care pathway can make a real difference.
This session offers practical communication tools and simple support options your clinic can use to help clients feel seen, supported, and less alone.
"Supporting grieving pet owners well also supports veterinary wellbeing."
Designed to support clients and your team
This talk is not about adding more work to your day.
It is about giving your team simple tools, clear language, and an after-care resource you can offer when a client needs support beyond the clinic.
Your clinic does not need to run a grief program.
You do not need to provide counselling.
You can simply offer a compassionate next step for clients who are grieving.
That means your team can feel more confident in difficult moments, while knowing clients have somewhere to turn after they leave the clinic
Free client support pathway
As part of this work, Ann has created a free pet loss support pathway that clinics can share with grieving clients.
This pathway is designed to support pet owners after loss, while also helping veterinary teams feel that they have offered meaningful care beyond the appointment.
It includes:
☑️ A free pet loss support guide
☑️ Supportive follow-up emails
☑️ Access to a free pet loss support group
☑️ Optional additional support for clients who would like more guidance
This gives your team something helpful to offer after a difficult appointment, without needing to create extra resources yourself.
About Ann Harris
I'm a Certified Grief Educator with a background in animal training, therapy work, and supporting people through loss.
My mission is to support both pet owners and the veterinary professionals who care for them.
" Testimonial".
Practical tools. Free client support. CPD training.
Three ways to support pet owners through loss - while supporting your team and yourself.
For veterinary professionals
and support teams
Practical, relevant
and easy to apply
Support your clients with confidence
