When Grief Shows Up in the Clinic

Pet loss grief does not always look like sadness.

A client may feel guilty, uncertain, angry, frustrated or look for someone to blame. Euthanasia decisions can make these conversations more difficult to navigate.

This course gives you practical language to draw on when a client is overwhelmed, unsure about euthanasia, angry or looking for someone to blame.

It also looks at the impact these conversations can have on you, with practical guidance around compassionate boundaries, emotional load and ways to look after yourself while continuing to support your clients.

Support your Clients.
Look after your Team.

Short by Design.
Packed with Practical Value.

Veterinary teams are time poor, so the course has been designed to make every minute count.

Across six clear, easy-to-follow modules, you'll cover a substantial amount of practical information without it feeling overwhelming.

The entire course takes approximately 75 minutes, including the quizzes, and you can start and stop whenever it suits you.

You'll come away with practical language, tools and resources you can use in real conversations.

Support Doesn't Have to End at the Clinic Door

It’s reassuring to know your clients have somewhere supportive to turn after they leave the clinic.

A simple flyer connects them with free, optional pet loss support resources they can choose from in their own time.

Your part can be as simple as handing them the flyer.

There’s no ongoing follow-up or administration required from your team.

This is the PerPETual Love 6-Step Pet Loss Support Pathway.

What Pet Owners Say About Our Free Support

These comments relate to PerPETual Love’s free pet loss support pathway and resources, not the CPD course.

“I finally feel understood and less alone.”
— Kelly L.

“Your emails and kind words are so incredibly comforting to me.”
— Gail

“Thank goodness for this group. You all make me feel surrounded by love.”
— Sandi

One Shared Approach Across the Whole Practice

A grieving client may speak with the veterinarian, veterinary nurse, technician, receptionist and practice manager, sometimes all on the same day.

Whole-team training helps you use more consistent language, maintain clearer boundaries and provide a shared approach to supporting grieving clients.

This course is designed for everyone in your practice who may support a grieving pet owner.

Created by Ann Harris

Certified Grief Educator | Author of PerPETual Love

Ann brings more than 35 years of experience working with animals and their owners, together with specialised grief education and first-hand appreciation of the difference compassionate veterinary care can make during pet loss.

She created this course specifically for veterinary teams, with practical tools for difficult grief-related conversations and the impact this work can have on you and your team.

The aim is to give you practical language and tools you can use when these difficult conversations arise.

All prices are in Australian dollars and include GST.

100% Money-Back Guarantee

Complete the course and, if you don’t feel it has delivered practical value, contact us within 14 days of completion for a full refund. 

Team purchases are covered too. If at least one team member completes the course and you decide it isn’t right for your practice, contact us within 14 days of that completion for a full refund of the team package.

A Clear Scope

This course provides general grief education and practical communication and support tools for veterinary teams.
It is not counselling, therapy, psychological care, or clinical or medical training.
Ann Harris is a Certified Grief Educator, not a counsellor, psychologist or other registered health professional.

You Can't Take Grief Away.
You Can Feel Better Prepared to Stand Beside It.